Every successful business needs an efficient telephone system to communicate with customers, partners, suppliers and internal colleagues. Therefore, it is essential to invest in a modern, reliable phone system that will increase productivity as well as reducing costs.
A2Z Datacoms are specialized in providing business phone systems, offering a complete range of digital and IP phones, hosted VoIP, conference units, and peripherals suited for businesses of all sizes and industries. We guarantee any solutions we propose are cost effective and suitable for your business helping you to achieve your current and long-term goals.
Whether your on another call, busy or it's outside normal office hours, our range of office voicemail systems will ensure your conveys a professional image at all times and will help you maintain excellent customer service levels never missing that all important call.
You want to make the most of your customer's patience, so a well thought out message will not only improve your customer's experience but provides an excellent opportunity to market your company, products and services to a captive audience.
A message on hold system allows your business to convey a professional image to your customers and reassure them that their call will be answered as quickly as possible. A2Z Datacoms can custom make an On Hold Message using professional voice over artists and provide you with a selection of music styles to suit your business. Just tell us what you want your customers to hear and we'll do the rest.
Voice over Internet protocol is a technology that allows you to make voice calls over the internet. Session Initiation Protocol is a technology that connects your office phone system through your internet. Both these services give you greater flexibility, make multi-site routing easy and reduce cost whilst removing the need for fixed phone lines.
Business SIP/VoIP phone systems can also provide more advanced telephony solutions and applications than fixed land lines, helping to make your business more efficient.
Your Business Phone System In The Cloud
Designed for the modern fast paced Australian businesses. Move, adapt, interact, connect from anywhere, geographically independent. Use desk phones or mobile devices. Connect your team together: from office, from home, from overseas. Hosted PBX solution that comes with simple affordable pricing structure.
Designed with ease of use in mind, A2Z Datacoms call centre offering built on our hosted PBX solution has been designed and developed totally in house from customer feedback and requirements, using the latest cutting-edge technologies, allowing for full control of a complex call flow with advanced scenarios. Being deployed using the easy to navigate and understand block diagram, eliminating the need for requiring IT or telephony engineers to update your call flow, and how your business handles inbound and outbound calls. A single customer portal will allow you to run configure agents, inbound call queues, wrap up times as well as advanced agent and queue reporting. Per second billing increments available on call plans.
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